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Troubleshooting
9
General Problems
The machine has no power.
Q Is the power cord plugged in securely?
A Check that the power cord is plugged securely into the machine and into the
wall outlet. Insert the power cord straight into the power socket on the back of
the machine. Do not insert it at an angle. Otherwise, the machine may not be
properly connected to the power source and may not turn on. If this happens,
disconnect the power cord, and reconnect it correctly after a minute or more.
(See "Connect the power cord," in the Set-Up Sheet.)
Nothing appears in the LCD.
Q Is the power cord plugged in securely?
A Check that the power cord is plugged securely into the machine and into the
wall outlet. Insert the power cord straight into the power socket on the back of
the machine. Do not insert it at an angle. Otherwise, the machine may not be
properly connected to the power source and may not turn on. If this happens,
disconnect the power cord, and reconnect it correctly after a minute or more.
(See "Connect the power cord," in the Set-Up Sheet.) If the LCD remains blank,
unplug the machine and wait approximately 3 minutes to 5 minutes until the
temperature inside the machine lowers, then plug it in again. If the LCD remains
blank, unplug the machine, and contact Canon Authorized Service Facilities or
the Canon Customer Care Center.
Q Does the Energy Saver key go off?
A When the Energy Saver key lights up, the energy saver mode activates. To
restore the machine from the energy saver mode, press [Energy Saver].
The letter "E" and numbers appear in the LCD.
Q Is the machine working properly?
A Unplug the machine and wait approximately 3 minutes to 5 minutes, then plug it
in again. If the message is still displayed, unplug the machine and contact
Canon Authorized Service Facilities or the Canon Customer Care Center.