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Troubleshooting
9
Printing Problems
The Alarm indicator comes on.
Q Does the machine feed paper correctly, or is there paper in the cassette or
multi-purpose feeder?
A Clear the paper jam, or load paper in the cassette or multi-purpose feeder. (For
instructions on clearing paper jam, see "Clearing Jams," on p. 9-1. For
instructions on loading paper, see "Loading Paper," on p. 2-4.)
A If the machine has no paper jam, or paper is loaded in the cassette or
multi-purpose feeder, unplug the machine and wait approximately 3 minutes to
5 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will
turn off, and the LCD will return to the standby mode. If the Alarm indicator
remains flash, unplug the machine, and contact Canon Authorized Service
Facilities or the Canon Customer Care Center.
Printout does not match paper size.
Q Is the paper stack loaded and aligned correctly in the cassette, or is paper
loaded in the multi-purpose feeder correctly?
A Make sure the paper is loaded and aligned correctly in the cassette or the paper
is loaded correctly in the multi-purpose feeder. (See "Loading Paper," on p. 2-4.)