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❏ Print quality is poor.
You may not be using the correct type of paper.
• Make sure you load paper that meets the paper requirements for the fax (see p. 25).
The ink film recording head may need cleaning.
• Clean the ink film recording head if necessary (see p. 47)
The sending fax machine may not be functioning properly.
• The sending fax machine usually determines the quality of the document. Call the sender and have them make sure their fax
machine is clean.
Error Correction Mode (ECM) may be disabled.
• Make sure ECM is on (see <ECM RX>, p. 42).
❏ Fax does not print.
The ink film may not be installed properly.
• Make sure the ink film is installed properly (see p. 9).
The ink film recording head may need cleaning.
• Clean the ink film recording head if necessary (see p. 47)
The ink film may need to be replaced.
• Determine if the problem is with the ink film and replace if necessary (see p. 48).
The document may be set.
• Make sure the document is not set.
❏ Fax images print blotched or uneven.
The telephone lines may be in poor condition, or you may have a bad connection.
• Error Correction Mode (ECM) sending/receiving should eliminate such problems. However, if the telephone lines are in poor
condition, you may have to try again.
The sending fax machine may not be functioning properly.
• The sending fax machine usually determines the quality of the document. Call the sender and have them make sure their fax
machine is clean.
❏ Cannot receive using Error Correction Mode (ECM).
The sending fax machine may not support ECM.
• If the sending fax machine does not support ECM, then the document is received in normal mode without error checking.
ECM may be disabled.
• Make sure ECM is on (see <ECM RX>, p. 42).
❏ Errors occur frequently while receiving.
The telephone lines may be in poor condition, or you may have a bad connection.
• Lower the reception speed (see <RX START SPEED>, p. 43).
The sending fax machine may not be functioning properly.
• Call the sender and have them check that their fax machine is functioning properly.
Thalia.book Page 52 Tuesday, September 28, 2004 10:13 AM