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Errors When You Receive a Fax
If an error occurs when you receive a fax, the error number is printed on RX REPORT or ACTIVITY
REPORT (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No. Cause Action
#003 It takes too long to
receive a page.
Contact the sender and have the sender divide the fax or set the image quality
(Fax resolution) to a lower setting and resend it.
#005 No answer. When receiving a fax manually, the machine could not detect the signals from the
sender's fax machine.
Contact the sender and have the sender resend it, or set the machine to receive
the fax automatically.
#037 Memory is full. The machine could not receive a fax because its memory is full.
Delete contents in memory, then ask the sender to resend the fax. See Document
Stored in Machine's Memory.
#046 Reception has been
rejected due to the
specified fax rejection
condition.
Reception has been rejected because the fax matches the fax rejection condition
specified by FAX reception reject in Security control under FAX settings.
For details, see Rejecting Fax Reception.
#099 The Stop button was
pressed during
reception.
The Stop button was pressed to cancel reception of the fax. Contact the sender
and have the sender resend it if necessary.
#995 The received fax was
deleted.
The received fax was deleted before being saved to the USB flash drive,
forwarded to the shared folder on the computer, or printed. Contact the sender and
have the sender resend it if necessary.
880
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