Canon MAXIFY MB5020 All in One Printer User Manual


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Cannot Communicate with the Machine Using the Access Point Mode
Check1
Make sure that the machine is turned on.
Check2
Is Change LAN in LAN settings under Device settings set to Disable LAN,
Wireless LAN active, or Wired LAN active?
Select Access point mode active.
Check3
Is the machine selected to connect external communication devices (e.g.
computers, smartphones, or tablets)?
Select an access point name (SSID) specified for the machine as a destination for external communication
devices.
Check4
Enter a password if you specify it for the machine.
Check5
Make sure that external communication devices are not placed far away from
the machine.
Do not locate external communication devices too far away from the machine.
Check6
Make sure that there is no obstruction.
Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.
Check7
Make sure that there is no source of radio wave interference in your vicinity.
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed
nearby, the device may cause interference. Place the wireless station as far away from the interference source
as possible.
Check8
Are you trying to connect 6 devices or more?
You can connect up to 5 devices using the access point mode.
Cannot Communicate with the Machine over the Wired LAN
Check1
Make sure that the machine is turned on.
Check2
Make sure that the LAN cable is connected properly.
Make sure that the machine is connected to the router with the LAN cable. If the LAN cable is loose, connect
the cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
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