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13-4 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 06/03/99 3:23 PM
Part Number: 103182-001 File name: Ch13.doc
Solving Audio Problems
Continued
Problem Possible Cause Solution
No sound from
headphones
Volume or mixing
controls set incorrectly.
■ Adjust the overall
volume with the Fn+F5
hotkeys.
■ Use the mixing
features available by
double-clicking the
speaker icon on the
Windows taskbar.
■ Make sure the mute
box is not checked
Sound source not
selected.
Verify that the sound
source is selected in
Control Panel Å
Multimedia.
The headphones are
connected to the
wrong jack.
Check the connection.
Volume too low
or too loud
Volume or mixing
controls set incorrectly.
■ Adjust the overall
volume with the Fn+F5
hotkeys.
■ Check the mixing
features available by
double-clicking the
speaker icon on the
Windows taskbar.