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Troubleshooting 13-5
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 06/03/99 3:23 PM
Part Number: 103182-001 File name: Ch13.doc
Solving Battery/Battery Gauge Problems
Problem Possible Cause Solution
Computer is
beeping and
battery charge
light is blinking.
Battery pack charge is
low.
■ Charge the battery pack
by connecting to an
external power source.
■ Replace the battery
pack with another fully
charged battery.
■ Initiate Hibernation or
turn the computer off
until external power or a
fully charged battery is
available.
Computer
battery charge
light blinks to
indicate low
battery condition,
but computer
does not beep.
Volume turned down
too low.
Turn up the volume using
the Fn+F5 hotkeys.
Battery pack will
not charge.
Battery pack was exposed
to temperature extremes.
Allow time for the battery
pack to return to room
temperature.
Battery pack is already
charged.
No action required.
Battery pack has
exceeded its useful
life cycle.
Use a different battery
pack.
Computer shut
down and
memory was
lost when
replacing the
battery pack.
Hibernation was not
initiated before removing
the battery pack.
Work is lost.
Continued