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COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: J Abercrombie Saved by: JAbercrombie Saved date: 06/07/99 12:34 PM
Part Number: File name: Contents.doc
chapter 13
TROUBLESHOOTING
Obtaining Update Information with Info Messenger..................... 13-1
Checklist for Solving Problems ..................................................... 13-2
Solving Audio Problems ................................................................ 13-3
Solving Battery/Battery Gauge Problems...................................... 13-5
Solving CD-ROM Drive/DVD-ROM Drive Problems ................. 13-7
Solving Diskette Drive/SuperDisk LS-120 Drive Problems......... 13-8
Solving Hard Drive Problems ........................................................ 13-9
Solving Infrared Problems ........................................................... 13-10
Solving Keyboard/Numeric Keypad Problems............................ 13-12
Solving Modem Problems............................................................ 13-12
Solving PC Card Problems........................................................... 13-16
Solving Power Problems .............................................................. 13-18
Solving Screen Problems ............................................................. 13-19
Solving USB Problems................................................................. 13-20
appendix A
COMPAQ CUSTOMER SUPPORT
Preparing for a Technical Support Call .......................................... A-1
Worldwide Telephone Numbers ..................................................... A-2
appendix B
REGULATORY NOTICES .................................................................................B-1
appendix C
ELECTROSTATIC DISCHARGE
Preventing Electrostatic Discharge ..................................................C-1
When Handling Drives ................................................................C-1
When Installing Internal Components.........................................C-1
Grounding Methods..........................................................................C-2
appendix D
SPECIFICATIONS ...................................................................................... D-1
INDEX .......................................................................................................I-1