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13-6 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 06/03/99 3:23 PM
Part Number: 103182-001 File name: Ch13.doc
Solving Battery/Battery Gauge Problems
Continued
Problem Possible Cause Solution
Battery charge
does not last
very long.
Battery is exposed to
higher temperatures.
Put the computer in a
cooler place and recharge
the battery pack.
Battery is exposed to
extremely cold
temperatures.
Put the computer in a
warmer place and
recharge the battery pack.
NOTE: The recommended
operating temperature
range for the battery is
from 10°C to 40°C
(50°F to 104°F). The
recommended storage
temperature range for the
battery is from 0°C to
30°C (32°F to 86°F).
Battery conservation is
disabled or set to drain.
Reset the battery
conservation level.
An external device is
draining the battery.
Turn off or remove any
external device or PC
Cards when not in use.
Battery gauge may be
inaccurate and require
recalibration.
Recalibrate the gauge.
Date and time
must be set
every time
computer is
turned on.
The Real Time Clock
battery has reached the
end of its useful life.
■ Restore power, then
turn on the computer
with the power switch
■ Contact your Compaq
authorized service
provider to replace the
Real Time Clock
battery.
Battery gauge
seems
inaccurate.
The battery pack may
need calibration.
Recalibrate the battery.
The battery pack has
reached the end of its
useful life.
Replace the battery pack.
Battery pack is
warm after
charging.
Warming occurs during
charging.
No action required.