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13-16 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Jennifer Hale Saved by: Jennifer Hale Saved date: 06/03/99 3:23 PM
Part Number: 103182-001 File name: Ch13.doc
Solving PC Card Problems
Problem Possible Causes Solution
Computer does
not beep when
a PC Card is
inserted.
PC Card is not inserted
properly.
Try reinserting the card.
Ensure that the PC Card
is inserted in the correct
orientation. Insert the
card gently to prevent
damage to the pins.
Speakers are turned off
or volume is turned
down.
Adjust the overall system
volume control using the
Fn+F5 hotkeys. Make
sure the mute box is not
checked
PC Card or card driver is
not PCMCIA compliant.
Contact your Compaq
authorized dealer,
reseller, or service
provider for a list of PC
Cards tested
successfully in Compaq
PC Card platforms.
Computer
beeps only
once when a
PC Card is
inserted.
The computer beeps
once to indicate that a
PC Card is recognized
but not properly
configured.
Before a new PC Card
can be used, it may be
necessary to perform an
initial setup procedure.
Follow the PC Card
manufacturer’s
instructions for formatting
a hard drive card or
installing PC Card-specific
drivers for a network card.
Network PC
Card does not
work.
Necessary drivers are
not installed (turned on).
Refer to the instructions
that came with the PC
Card or contact the
vendor for information on
installing the correct
drivers.
PC Card is not fully
inserted or is upside
down.
Ensure the PC Card is
inserted correctly.
Network PC Card or
driver is not PCMCIA
compliant.
Contact your Compaq
authorized dealer,
reseller, or service
provider for a list of PC
Cards tested
successfully in Compaq
PC Card platforms.
Continued