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•Pitched color dots
•Vertical blanks
•Ghosting
• Light-induced fatigue
•Fog
• Bead-Carry-Out (BCO)
• Jagged characters
•Banding
•Auger mark
• Wrinkled/Stained paper
• Damage on the leading edge of paper
The output is too light
Action Yes No
1 The toner cartridges may be low or need to be replaced. Confirm the
amount of toner left in each toner cartridge.
a
Check the toner level in the
Status
tab in the Status Monitor.
The task is complete. Go to action 2.
b
Replace the toner cartridges as necessary.
Does this solve your problem?
2 If you are using non-Dell brand toner cartridges, enable the Non-Dell
Toner option.
a
Launch the
Tool Box
, and click
Maintenance
on the
Printer
Maintenance
tab.
The task is complete. Go to action 3.
b
Ensure that the
On
check box under
Non-Dell Toner
is selected.
Does this solve your problem?
3 Disable the Toner Saver in the printer driver.
a
On the
Others
tab, ensure that Off is selected in the Toner Saver
drop-down menu.
The task is complete. Go to action 4.
Does this solve your problem?
4 The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
The task is complete. Go to action 5.
a
On the
General
tab, change the
Paper Type
setting.
Does this solve your problem?
Troubleshooting Guide
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