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1
3
Ghosting
Action Yes No
Locate the cause of the problem using the Ghost Configuration Chart.
Proceed to the action
Contact Dell.
a
Launch the
Tool Box
, and click
Chart Print
on the
Diagnosis
tab.
corresponding to the
type of ghosting.
b
Click
Ghost Configuration Chart
.
Positive ghost - 2a
The Ghost Configuration Chart is printed.
Negative ghost - 2b
Is the type of the problem identified?
2a Replace the drum cartridges.
The task is complete. Contact Dell.
a
Replace the drum cartridges. See "Replacing the Drum Cartridges."
b
After you replace the drum cartridges, click
Chart Print
on the
Diagnosis
tab.
c
Click
Ghost Configuration Chart
.
The Ghost Configuration Chart is printed.
Does this solve your problem?
2b If you are using non-recommended print media, use the print media
The task is complete. Go to action 3.
recommended for the printer.
Does this solve your problem?
Adjust the transfer bias. The task is complete. Contact Dell.
a
On the operator panel, press the
(Menu)
button and select
Admin Settings→ Maintenance→ Adjust Transfer
Belt Unit
.
b
Select
K Offset
or
YMC Offset
, and then decrease the value.
c
Launch the
Tool Box
, and click
Chart Print
on the
Diagnosis
tab.
d
Click
Ghost Configuration Chart
.
The Ghost Configuration Chart is printed.
Does this solve your problem?
Light-induced fatigue
Troubleshooting Guide 332