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Action Yes No
2d Ensure that the envelope is properly loaded in the MPF as instructed in The task is complete. Go to action 3c.
"Loading an Envelope in the MPF."
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2e Is the print media damp? Go to action 3d. Go to action 3a.
3a Fan the print media. The task is complete. Go to action 3b.
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3b Wipe the retard roller in the MPF with a cloth moistened with water. The task is complete. Go to action 4b.
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3c If the envelope is deformed, correct it or use another envelope. The task is complete. Go to action 3a.
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3d Turn over the print media. The task is complete. Go to action 4a.
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4a Use print media that is not damp. The task is complete. Go to action 3a.
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4b Replace the drum cartridges. The task is complete. Contact Dell.
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Regi Jam (Exit Sensor On JAM)
Action Yes No
1 Ensure that the drum cartridges are installed correctly. The task is complete. Go to action 2.
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2 Replace the drum cartridges. See "
Replacing the Drum Cartridges
." The task is complete. Go to action 3.
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3 Ensure that the fusing unit is set properly. The task is complete. Go to action 4.
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4 Replace the fusing unit.
The task is complete. Go to action 5.
a
Replace the fusing unit. See "Removing the Fusing Unit."
b
After you replace the fusing unit, click
Chart Print
on the
Diagnosis
tab.
c
Click
Pitch Configuration Chart
.
The Pitch Configuration Chart is printed.
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5 Ensure that the transfer belt unit is installed correctly. The task is complete. Go to action 6.
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Troubleshooting Guide
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