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Help Overview: Dell™ Latitude™ LS Portable
Computers User's Guide
Technical Assistance Product Information
Help Tools Returning Items for Warranty Repair or
Credit
Problems With Your Order Before You Call
Technical Assistance
If you need assistance with a technical problem, perform the following steps:
Run the Dell Diagnostics as described in "Dell Diagnostics."1.
Make a copy of the Diagnostics Checklist and fill it out.2.
Use Dell's extensive suite of online services available at Dell's World Wide Web site
(http://www.dell.com) for help with installation and troubleshooting procedures.
3.
If the preceding steps have not resolved the problem and you need to talk to a Dell
technician, call Dell's technical support service.
4.
When prompted by Dell's automated telephone system, enter your Express Service
Code to route the call directly to the proper support personnel. If you do not have an
Express Service Code, open the Dell Accessories folder, double-click the Express
Service Code icon, and follow the directions.
NOTE: Dell's Express Service Code system may not be available in all
countries.
For instructions on using the technical support service, refer to "Technical Support Service" and
"Before You Call."
Help Overview: Dell Latitude LS Portable Computers User's Guide
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