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Help Tools
Dell provides a number of tools to assist you. These tools are described in the following
sections.
NOTE: Some of the following tools are not always available in all locations outside the
continental U.S. Please call your local Dell representative for information on availability.
World Wide Web on the Internet
The Internet is your most powerful tool for obtaining information about your computer and other
Dell products. Through the Internet, you can access most of the services described in this
section, including AutoTech, TechFax, order status, technical support, and product information.
From Dell's World Wide Web home page (http://www.dell.com), click the Support icon,
and click Support Your Dell. Enter your service tag number (or, if you have one, your
Express Service Code) and click Submit. If you don't have your service tag number or
Express Service Code available, you can also select support information by system.
Everything you need to know about your system is presented on the system support page,
including the following tools and information:
Technical information — Details on every aspect of your system, including hardware
specifications.
●
Self-diagnostic tools — A system-specific troubleshooting application for resolving many
computer-related issues by following interactive flowcharts.
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Drivers, files, and utilities — The latest drivers and basic input/output system (BIOS)
updates to keep your system functioning at its best.
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Component support — Technical information, documentation, and troubleshooting tips for
different system components.
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Online communications center — Tool for submitting requests for both technical and
nontechnical information on Dell products. Avoid telephone delays by receiving an e-mail
response to your request for information if your computer is not functioning properly or if
you have questions regarding your computer's hardware or operation.
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Dell can be accessed electronically using the following addresses:
World Wide Web
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http://www.dell.com/
http://www.dell.com/ap/ (for Asian/Pacific countries only)
http://www.euro.dell.com (for Europe only)
Help Overview: Dell Latitude LS Portable Computers User's Guide
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