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Troubleshooting 61
Troubleshooting
Solving Problems
Follow these tips when you troubleshoot your computer:
• If you added or removed a part before the problem started, review the
installation procedures and ensure that the part is correctly installed.
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem(s).
• If an error message occurs in a program, see the program’s documentation.
NOTE: The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ computer to the Windows Classic
view.
Coin-Cell Battery Problems
CAUTION: There is a danger of a new coin battery exploding if it is incorrectly
installed. Replace the coin battery only with the same or equivalent type
recommended by the manufacturer. Discard used batteries according to the
manufacturer's instructions.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
R
EPLACE THE COIN-CELL BATTERY — If you have to repeatedly reset time and date
information after turning on the computer, or if an incorrect time or date displays
during start-up, replace the battery (see "Replacing the Coin-Cell Battery" on
page 170). If the battery still does not work properly, contact Dell (see "Contacting
Dell" on page 200).
book.book Page 61 Tuesday, November 27, 2007 10:29 AM