Dell XPS 420 Personal Computer User Manual


 
Troubleshooting 69
3
After the computer turns off, reconnect the mouse cable as shown on the setup
diagram.
4
Turn on the computer.
TEST THE MOUSE Connect a properly working mouse to the computer, then try
using the mouse.
C
HECK THE MOUSE SETTINGS
1
Click
Start
Control Panel
Hardware and Sound
Mouse
.
2
Adjust the settings as needed.
REINSTALL THE MOUSE DRIVER See "Drivers" on page 90.
R
UN THE HARDWARE TROUBLESHOOTER See "Troubleshooting Software and
Hardware Problems in the Microsoft Windows Vista™ Operating System" on page 93.
Network Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
C
HECK THE NETWORK CABLE CONNECTOR Ensure that the network cable is firmly
inserted into the network connector on the back of the computer and the network jack.
C
HECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER If the link
integrity light is off (see "Controls and Lights" on page 176), no network
communication is occurring. Replace the network cable.
R
ESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
CHECK YOUR NETWORK SETTINGS Contact your network administrator or the
person who set up your network to verify that your network settings are correct and
that the network is functioning.
R
UN THE HARDWARE TROUBLESHOOTER See "Troubleshooting Software and
Hardware Problems in the Microsoft Windows Vista™ Operating System" on page 93.
Power Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I
F THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING See
"Diagnostic Lights" on page 76.
book.book Page 69 Tuesday, November 27, 2007 10:29 AM