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D-Link DIV-140 User Guide 43
TIP: If you face any issues with this product, please read the corresponding section of user manual.
Configuration
1. What is the default username and password to login to the DIV-140?
The default username and password are admin and password. The same can be used on both web (https) and CLI interfaces. If this is
not working then you can reset the device configuration to factory default settings by pressing the button on the rear panel of the device.
Please note that you will loose your configuration settings.
2. Why won’t my configuration changes go into effect?
Make sure that you click on all pages where you have made changes. After you have made all configuration changes, browse
to the Save Changes page and click the Save Changes button. The DIV-140 will restart and your configuration changes will take effect.
3. What if the Authentication Parameters on the Port Configuration > General page are disabled?.
In order to configure the Authentication Parameters, the Use Same Authentication for All Channels field must be enabled on the VoIP
Configuration page.
4. I am not able to access the web UI using the default IP address, 10.0.0.1.
The DIV-140 may not have the factory default settings. Using the CLI, you can check the IP address of the device using the ‘show nw ip’
command.You can reset the device to factory default settings using ‘restoredefaults’ command.
Another possibility is that the PC from which you are trying to access the web may not be in the same IP subnet as the device. To confirm
this you can try to ping the device from your PC. Please contact your system administrator for details on how to configure your PC in same
IP subnet.
5. Why don’t I see some of the calls made or received on the System Monitor > Call History page?
Troubleshooting