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Solving Problems | 167
LOAD PAPER Paper Out
light on
Paper lever is in the
released position (all
the way back) while
loading paper.
After you finish loading paper, pull the paper
lever all the way forward, to the secured
position.
LOAD ROLL
PAPER
LOAD SHEET
PAPER
Paper Out
light on
Paper source setting in
printer software is
different from control
panel.
Make sure the right paper is loaded and the
paper source setting is the same on the control
panel and printer software.
PAPER JAM Paper Out
light flashing
Paper has jammed in
the printer.
Remove the jammed paper. See page 179 for
more information.
PAPER NOT CUT Paper Out
light flashing
Roll paper was not cut
completely.
Cut the paper manually, then remove the cut
paper from the printer. Reload paper, as
described on page 42.
Cut paper did not fall
off.
Remove the cut paper from the printer. Reload
paper.
PAPER NOT
STRAIGHT
Paper Out
light flashing
Paper slipped and fed
into the printer at an
angle.
Reload paper, making sure the edges are
straight and aligned with the vertical row of
holes at the paper exit.
PAPER OUT Paper Out
light on
No paper is loaded. Load paper.
Paper ran out. Remove any printouts or paper remaining in the
printer and load more paper.
If the message appears during a print job, reset
the printer by pressing the Pause button for
3 seconds. Then load paper and resend the job.
RELOAD PAPER Paper Out
light on
Paper could not be
reversed into the
printing position.
Remove the paper. Reload it so that the bottom
edge is straight and aligned with the vertical
row of holes at the paper exit.
Image is too wide for
the paper loaded in the
printer.
Resize your image or load wider paper.
Paper is not loaded
correctly.
Load the paper into the printer as described on
page 69 (for roll paper) or page 77 (for sheets).
SET PAPER
LEVER
Paper Out
light on
Paper lever was
released during the
printing process or
another operation.
Pull the lever all the way forward, to the
secured position. Start printing again from the
beginning for best results.
Error messages (continued)
Message Light Explanation Response