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172 | Solving Problems
The bottom edge of
your print is smeared.
• The paper is curled toward the printable side. Flatten the paper or curl it toward the
other side.
• Make sure the Media Type setting in your printer software is correct for the media
you’re printing on.
• If you’re printing on non-EPSON media, you may need to adjust the paper thickness
setting or drying time. Use your printer software (page 102 for Macintosh or
page 120 for Windows) to choose the correct setting. When you’re done printing
with a custom paper profile, be sure to return the setting to standard (STD).
• If printing on thick paper, the platen gap setting may be incorrect. Use the control
panel to change the setting to WIDE or WIDER. See page 81 for instructions.
Print quality problems (continued)
Problem Solution