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108 Solving Problems
Solving Easy Management Problems
You don’t see your projector in the EMP Monitor window.
■ Make sure that you’ve connected the projector to the network and
configured it correctly; see page 75. Also, make sure you’ve
registered the projector with EMP Monitor. See page 77.
■ Make sure that Standby Mode in the Extended menu is set to
Network On.
■ If the computer you are using is running Windows XP, 2000, or
NT 4.x, you must be logged in as the Administrator.
■ Try restarting your computer.
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
■ If you’re using the remote control for the first time, make sure the
batteries are installed, as shown on page 43.
■ The remote control’s batteries may not be installed correctly or
may be low on power. To change the battery, see page 43.
■ Make sure you are within 33 feet (10 meters) of the projector, and
within range of the projector’s front or back sensor
(approximately 30° to the left or right and 15° above or below).
■ Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers. Also, turn off any nearby equipment that emits infrared
energy, such as a radiant room heater.
■ Make sure the projector’s remote receivers aren’t turned off; see
page 57.