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Print Head Cleaning .................................................................................................................... 292
Cleaning the Print Head Using the Product Control Panel ...................................................... 293
Cleaning the Print Head Using a Computer Utility................................................................... 294
Print Head Alignment ....................................................................................................................... 296
Aligning the Print Head Using the Product Control Panel ............................................................ 296
Cleaning the Paper Guide ................................................................................................................ 298
Cleaning and Transporting Your Product ............................................................................................. 300
Cleaning Your Product ..................................................................................................................... 300
Transporting Your Product ............................................................................................................... 303
Solving Problems.................................................................................................................................... 306
Checking for Software Updates........................................................................................................ 306
Product Status Messages ................................................................................................................ 307
Status Menu Error Codes................................................................................................................. 309
Running a Product Check ................................................................................................................ 312
Resetting Control Panel Defaults ..................................................................................................... 314
Solving Setup Problems................................................................................................................... 315
Product Does Not Turn On or Off................................................................................................. 315
Noise After Ink Installation........................................................................................................... 315
Software Installation Problems.................................................................................................... 315
Solving Network Problems ............................................................................................................... 316
Product Cannot Connect to a Wireless Router or Access Point .................................................. 316
Network Software Cannot Find Product on a Network................................................................. 317
Product Does Not Appear in OS X Printer Window...................................................................... 318
Cannot Print Over a Network....................................................................................................... 318
Cannot Scan Over a Network ...................................................................................................... 320
Solving Copying Problems ............................................................................................................... 321
Product Makes Noise, But Nothing Copies.................................................................................. 321
Product Makes Noise When It Sits for a While............................................................................. 321
Originals Do Not Feed From the Automatic Document Feeder.................................................... 321
Solving Paper Problems................................................................................................................... 321
Paper Feeding Problems............................................................................................................. 322
Paper Jam Problems in the Front Cover (A)................................................................................ 323
Paper Jam Problems in the Rear Paper Feed Slot (B1) .............................................................. 324
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