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4. Close the front cover.
5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Note: If any torn pieces of paper remain in the product, select Setup > Maintenance > Remove
Paper after clearing the paper jam error.
Parent topic: Solving Paper Problems
Paper Jam Problems in the Rear Paper Feed Slot (B1)
If paper has jammed in the rear paper feed slot, carefully remove the paper.
Parent topic: Solving Paper Problems
Paper Jam Problems in the Front Paper Feed Slot (B2)
If paper has jammed in the front paper feed slot, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
2. Close the output tray.
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