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Section Five
62
Audio Problems
There is no sound coming from 1. The volume knob is turned too low. 1. Adjust the volume control knob on the right
the built-in speakers. side of your notebook.
2. The software volume control is set too low. 2. Adjust the sound volume control settings
in your software, both operating system
and applications.
3. Headphones are plugged into your notebook. 3. Plugging in headphones disables the built-in
speakers, remove the headphones.
4. BIOS audio settings are incorrect. 4. Set the BIOS setup utility, Multimedia Device
Configuration submenu of the Advanced
menu to the default values. (See page 43.)
5. Software driver is not configured correctly. 5. Refer to your application and operating
system documentation for help.
DVD/CD-ROM Drive Problems
Notebook fails to recognize DVD/CD-ROM. 1.
Shipping card is still in the
DVD/
CD-ROM
1. Remove shipping card and replace
drive tray.
DVD/CD in tray.
2. DVD/CD-ROM is installed with label face down. 2. Open DVD/CD-ROM tray and re-install
DVD/CD with proper orientation.
3. DVD/CD-ROM is not pushed down onto raised 3.
Open
DVD/
CD-ROM tray and re-install
center circle of drive. DVD/
CD properly.
4. DVD/CD-ROM tray is not latched shut. 4. Push on the front of the DVD/CD-ROM tray
until it latches.
Problem Possible Cause Possible Solution