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5.3 Remedying Common Troubles
This section describes troubles that may occur during scanning and how to remedy them.
Before you ask for repair service, check the following flowcharts.
If you cannot solve the problem after checking the remedies in the flowcharts, check the items in
"5.4 Items to check before contacting the agent where you bought the scanner" (page 117) and then
contact the agent at which you bought the scanner or an authorized FUJITSU scanner service
provider.
*) For details about how to turn the scanner on, refer to "1.1 Turning the Scanner ON" on
page 2.
Are power cable and AC adapter
correctly connected?
YES
YES
Correctly connect power cable.
NO
Press power button.(*)
If you cannot solve the problem
after taking measures, check the
items in "5.4 Items to check before
contacting the dealer where you
bought the scanner" and contact
the dealer or an authorized
FUJITSU service provider.
Did you push the power
button?
NO
Symptom 1
Scanner cannot be turned ON.
YES
NO
You must use the AC adapter
and cable supplied with your
scanner by the manufacturer.
Please get the correct AC
adapter and cable to connect
to your scanner.
Are you using the correct AC cable
and AC adapter supplied with the
scanner from the manufacturer?