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■ Problems in Installation or PC connection
• Problems occur when connecting to your computer
• Problems in the feeding system
• Problems in the imaging system
Item Findings
OS
Displayed error message
Interface (Example) SCSI interface
Interface controllers (Example) made by Adaptec SCSI Card
2940AU
Item Findings
Document type
Main purpose of use
Last cleaning date
Last consumables replacement
date
Operator panel status at trouble
Item Findings
Type and version of scanner
driver
Type of interface controller (Example) made by Adaptec SCSI Card
2940AU
OS (Windows
®
)
Application software (Example) ScandAll PRO, Acrobat