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82 Maintaining and Troubleshooting the Gateway ALR 8300 Server
Peripheral/Adapter problems
A SCSI device is not recognized by the system.
The diskette drive is not recognized by the system.
The diskette drive will not read, write, or format.
Probable Cause Solution
The device needs to be
added as new hardware.
From the Control Panel window ( | |
), double-click .
Follow the directions for adding the device. If you
are not experienced with this procedure, call
technical support.
The SCSI ID may be
invalid.
Assign an available SCSI ID to the device.
The SCSI chain is not
terminated.
Make certain the last device on the SCSI chain is
terminated.
The device cables are not
installed correctly.
Open the system and check all cables between
the controller and the device.
Probable Cause Solution
The diskette drive may be
configured incorrectly.
Restart your computer, and then press
F1
to enter
the Setup program. From the |
menu, ensure that the diskette drive settings are
correct.
The drive cables are not
connected properly.
Open the system and check all cables connected
to the controller.
Probable Cause Solution
The diskette is not IBM
formatted.
Make certain the diskette you are trying to format
is IBM-compatible. If it is, try reformatting it. If it is
not, replace it with an IBM-compatible diskette
The diskette is corrupted. Run ScanDisk on the diskette. If errors are
detected and corrected, try accessing the diskette
again.
The diskette is write
protected.
Make certain the write-protection window on the
upper-right corner of the diskette is closed
(unprotected) or use an unprotected diskette.
4081TL.book Page 82 Tuesday, December 22, 1998 1:27 PM