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84 Maintaining and Troubleshooting the Gateway ALR 8300 Server
The printer is turned on but will not print.
The printer prints garbled text.
Probable Cause Solution
The printer is not
connected to the system.
Check the data cable between the printer and the
system. Make certain it is connected to the proper
port. Check the connector and cable for bent or
broken pins.
The printer is not
designated as the default
printer.
If the printer to which you are trying to print is not
the default printer, make certain you have selected
it through the application’s printer setup function.
The printer has not been
added to the system.
From the Printers window (
), double-click . Follow the
directions for adding the new printer.
The wrong driver is being
used for the selected
printer.
From the Printers window (
), select the printer. From the menu,
click . Make certain the printer is using
the right printer driver. If not, install the correct
one.
Probable Cause Solution
The wrong driver is being
used for the selected
printer.
From the Printers window (
), select the printer. From the menu,
click . Make certain the printer is using
the right printer driver. If not, install the correct
one.
4081TL.book Page 84 Tuesday, December 22, 1998 1:27 PM