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Error messages
155
Printer Laser Error
Call for Service
The printer door is open or has been
damaged.
A problem has occurred with the print
engine.
Open the printer door and examine the
door for damage. If the printer door is
not damaged, close the door, making
sure both of the release latches are
closed correctly.
Check the cabling connections to the
laser/scanner.
If the error persists, unplug the power
cord from the power source, wait 10
seconds, and replug in the power cord.
Try connecting the product to a different
power source or surge protector.
If the error persists, replace the laser/
scanner.
Printer Motor Error
Call for Service
A problem has occurred in the print
engine.
Check the cabling connections to the
motor.
If the error persists, unplug the power
cord from the power source, wait 10
seconds, and replug in the power cord.
Try connecting the product to a different
power source or surge protector.
If the error persists, replace the motor. If,
after replacing the motor, the error
persists, replace the ECU.
Printer signal error The printer door is open or has been
damaged.
There was an error in the HP LaserJet
3100/3150 product print unit.
Open the printer door and examine the
door for damage. If the printer door is
not damaged, close the door, making
sure both of the release latches are
closed correctly.
Check the cabling connections to the
ECU.
Try connecting the product to a different
power source or surge protector.
If the error persists, unplug the power
cord from the power source, wait 10
seconds, and replug in the power cord.
If the error persists, replace the ECU.
Scan Reference
Error
There was an error detected in the HP
LaserJet 3100/3150 product.
Check the cabling connections to the
contact image sensor.
If the error persists, follow the
instructions later in this chapter to
recalibrate the document scanner.
If the error persists after recalibration,
replace the contact image sensor.
Message Cause Solution