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192 Troubleshooting
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Table 14. Extended service menu tree
Press
B
ACKSPACE
#**
to access the
extended
service menu.
Use the < and > keys
to select one of the
choices below and
press E
NTER
/M
ENU
.
Use the < and > keys to
select one of the
choices below and
press E
NTER
/M
ENU
.
See the display for further
instructions. Notes about
some of the menu choices
are shown below:
Reports
Memory/softswitch
Control panel
Scanner
Self test
Modem/PTT
Help
T.30 protocol trace
SRAM dump
Scanner plots
Log debug report
Task stacks
Translations
Printer fonts
Softswitches
Clear memory
Check documents
Edit SRAM
SRAM dump
version
Keypad test
LCD test
Control panel test
Sensor states
Speaker test
All LCD characters
Scanner plots
Scanner LED
ADF feed test
ADF motor test
Do TWAIN scan
White ref summary
Burn-in
Individual diag
System reset
Modem tone
Modem modulation
Modem type
Help
prints a menu
report for the product.
See “To change the
country code softswitch”
on the following pages.
Various tests under
Control panel
can
assist in troubleshooting
the product.
Scanner LED
is the
contact image sensor
light bar test.
ADF feed test
runs the
document feeder pickup
rollers once.
ADF motor test
runs
the document scanner
motor.
Burn-in
prints a report
after running the
following tests: Program
test, Configuration test
#1, Fax memory test #2,
Modem test #2, Scanner
test #1, Scanner LED.