Filter
Top Products
156 Troubleshooting
EN
Scanner Error #1 An error has occurred in the document
scanner.
Press and hold down the S
TOP
/C
LEAR
key for 7 seconds to reset the product.
If the error persists, check the cabling
connections.
If the error persists, unplug the power
cord from its power source for 10
seconds, and then replug it in.
Try connecting the product to a different
power source or surge protector.
If none of these methods clears the
error, replace the contact image sensor.
If, after replacing the contact image
sensor, the error persists, replace the
formatter.
System Error An error has occurred that may require
servicing.
Unplug the power cord from the power
source, wait 10 seconds, and replug in
the power cord.
Try connecting the product to a different
power source or surge protector.
If the error persists, replace the
formatter.
Message Cause Solution