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Solving general software problems
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Solving general software problems
Use the following table to solve problems related to the software and
problems that might occur when installing the software or changing
settings manually.
Problem Cause Solution
On a computer such as
a laptop that is regularly
disconnected from the
product, you receive the
following message:
“JetSuite Fax has
detected that the
HP LaserJet 3150 is
switched off or is not
connected to the
computer.
The message always
appears if the software
detects the product is not
connected.
In the installation program, there is an option to
select if you have a laptop. Rerun the installation
program and select this option.
In Windows 95 or 98, the
New Hardware Found
dialog box re-appears
each time the computer
restarts.
Windows Plug and Play is
continuing to detect the
HP LaserJet 3150 product.
For Windows 95:
If it is available, select the Do
not install a driver (Windows will not prompt
you again) option and click OK on the dialog box.
Otherwise, when the dialog box appears, click
Next and then click Finish.
For Windows 98:
Click Next. When asked to
choose Search or Display, click Search and click
Next. When asked for the location to search,
clear all three check boxes and click Next. Click
Next again and then click Finish.
When installing
software, you receive
this message: “Setup
has determined that you
do not have enough disk
space on the selected
drive. Please reduce the
set of install components
or change the install
drive.”
The JetSuite software
requires at least 40 MB of
available disk space to be
installed.
After you select the JetSuite software and data
directories, the installation program checks that
your computer has enough available disk space.
Try deleting unnecessary files or archiving older
data to floppy disks or some other medium.