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Required tools
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Before performing service . . .
Print internal reports.
Remove all media from the product.
Unplug all cables from the product, beginning with the power
cable.
Place the product on an ESD mat.
Remove all supports and bins.
Remove the toner cartridge.
After completing service . . .
Restore the country code softswitch for the appropriate country.
Make sure the latest firmware is installed on the product.
Restore customer configuration settings.
Required tools
● #1 Phillips screwdriver with a magnetic tip
● #2 Phillips screwdriver with a magnetic tip
● small flatblade screwdriver
● needlenose pliers
● ESD mat
A 5.5 mm hexhead nutdriver might also prove useful, but is not
required.
CAUTION
A Posidriv screwdriver will damage screw heads on the HP LaserJet
3100/3150 product. Use Phillips only.