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additional setup information
During the installation of the HP Officejet software, a number of windows are
displayed. You should see the following:
• Installing
• Copying files
• A request to plug in the HP Officejet
• Green OK and check mark
• Request to restart your computer (may not occur in all cases)
•Registration
If you did not see all of these windows, there may be a problem with the
installation. Verify the following:
• The HP Director contains six icons (double-click the HP Director icon on the
desktop)
• The HP Officejet is listed in the Printers dialog box
• There is an icon for the HP Officejet in the System Tray that indicates the
HP Officejet is ready.
If the HP Director does not show six icons, you may need to wait a few minutes
for the HP Officejet to connect to your computer.
possible installation problems
If nothing appears on your computer screen after you insert the HP Officejet
4100 Series CD-ROM into your computer’s CD-ROM drive:
1 From the Start menu, choose Run.
2 In the Run dialog box, enter d:\setup.exe (if your CD-ROM drive is not
assigned to drive letter d, use the appropriate drive letter), then click OK.
If the HP Director does not contain six icons, do the following:
• Verify that the front-panel cover is attached, then unplug the HP Officejet
and plug it in again.
• Verify that the USB and power cables are plugged in.
– Unplug the USB cable and plug it in again.
– Do not attach the USB cable to a keyboard or nonpowered hub.
– Verify that the USB cable is 3 meters or less in length
– If you have several USB devices attached to your computer, you may
want to unplug the others during the installation.
Note: AppleTalk is not supported.
• Unplug the HP Officejet from the wall and plug it in again.
• Restart your computer.