Filter
Top Products
v
hp digital copier series
clean the ink cartridge contacts. . . . . . . . . . . . . . . . . . . . . . . . . . 43
clean the printhead contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
replacement alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
perform color calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
override the ink level gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
set the country/region or language . . . . . . . . . . . . . . . . . . . . . . . . . 49
set the power save mode time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
set the ring and beep volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
maintenance menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
7 troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
paper problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
paper does not feed from the paper tray . . . . . . . . . . . . . . . . . . . 55
several pages advance at the same time . . . . . . . . . . . . . . . . . . . 55
paper type is not correct or not supported . . . . . . . . . . . . . . . . . . 56
out of paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
paper is too narrow or paper size errors . . . . . . . . . . . . . . . . . . . 56
failure to copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
hp digital copier is not responding . . . . . . . . . . . . . . . . . . . . . . . 56
hp digital copier fails to power on . . . . . . . . . . . . . . . . . . . . . . . 58
hp digital copier will not make copies . . . . . . . . . . . . . . . . . . . . . 58
copies do not look right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
copies are faded, colors are incorrect or dull . . . . . . . . . . . . . . . . 59
entire copy is slanted or skewed . . . . . . . . . . . . . . . . . . . . . . . . . 60
a blank page came out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
orientation of copy is wrong. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
colors are bleeding into each other . . . . . . . . . . . . . . . . . . . . . . . 61
copy has horizontal streaks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
copy is fuzzy or blurry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
copy has vertical streaks or is missing vertical lines . . . . . . . . . . . . 62
parts of the original are cut off . . . . . . . . . . . . . . . . . . . . . . . . . . 62
copies are too light or too dark. . . . . . . . . . . . . . . . . . . . . . . . . . 64
ink is not filling the text or graphic completely . . . . . . . . . . . . . . . 64
ink cartridge and printhead problems. . . . . . . . . . . . . . . . . . . . . . . . 65
ink cartridges or printheads have problems . . . . . . . . . . . . . . . . . 65
error message when you insert new ink cartridge or printheads . . . 65
ink cartridge error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
ink cartridge is low or out of ink . . . . . . . . . . . . . . . . . . . . . . . . . 66
ink cartridge is missing, or incorrect cartridge is installed. . . . . . . . 66
need printhead alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
create a self-test report for cartridges and printheads. . . . . . . . . . . 67
printhead has failed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
GwenRG.book Page v Thursday, January 31, 2002 5:20 PM