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troubleshooting tips
60
hp digital copier series
are you using the highest possible copy quality?
Check the copy Quality setting. Use a high print quality (Normal or Best)
for your project.
are you using the right type of paper for your project?
If the paper you are using is too fibrous, the ink may not cover the print
surface. Make sure you are using a paper that is appropriate for your HP
Digital Copier.
For more information, see recommended paper types on page 11.
are you trying to copy newspaper or an original on thin paper?
Copying a picture of poor quality, such as a newspaper photo, causes
moiré patterns, such as bands, checks, or stripes, to appear.
To reduce moiré patterns, try placing one or more clear plastic sheet
protectors directly on the glass, and then place the original face down on
top of the plastic sheet.
do you need to clean the unit?
Debris may be stuck on the glass or document lid backing, which causes
poor copy quality and slows down processing. Unplug the unit before
cleaning. Use a soft cloth to wipe the glass and document lid backing.
For more information, see clean the glass and clean the lid backing on
page 35.
entire copy is
slanted or
skewed
is the paper loaded correctly?
Make sure the paper is feeding correctly.
For more information, see load originals on page 7.
is there more than one paper type loaded in the input tray?
Load only one type of paper at a time.
a blank page
came out
did you load the original correctly?
Make sure that you placed your original on the glass print-side down.
GwenRG.book Page 60 Thursday, January 31, 2002 5:20 PM