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troubleshoot your digital copier
55
hp digital copier series
3
Make sure the input tray is not overfilled. The input tray capacity
varies depending on the type of paper you are using.
4
Check that the input tray is in place.
5
Do not add paper to the input tray while the HP Digital Copier is
printing.
6
Use recommended paper types
7
Do not let paper stack up in the output tray. The paper type and the
amount of ink used affects the output tray capacity.
For more information, see load originals on page 7.
paper does not
feed from the
paper tray
are you using the main paper tray?
Make sure it is selected. Paper is automatically picked up from the optional
250-sheet plain paper tray if attached.
To make sure the correct paper tray is selected, press the Tray Select/Paper
Type button on the front panel.
do you have enough paper?
If the HP Digital Copier is out of paper or if it has only a few sheets
remaining, load more paper in the tray. If there is paper in the tray, remove
it, tap the stack against an even surface, and reload it. To continue your
job, press Enter on the front panel of the HP Digital Copier.
For more information, see load paper on page 9.
do you have the correct tray selected?
If you have an optional 250-sheet plain paper tray, the paper is picked
from there first. Make sure you have the correct tray selected. On the front
panel, press the Tray Select/Paper Type button. Make sure you have the
correct tray selected.
several pages
advance at the
same time
is the paper loaded correctly in the input tray?
Make sure the paper tray is not overfilled. The paper must fit comfortably
within the guides. Make sure the guides do not inhibit how the paper
moves.
1
Reinsert the paper.
2
Remove the stack of paper, and then tap the stack on a hard, even
surface.
3
Fan the stack, then replace the stack in the input tray, and then push it
back into place.
have you loaded too much paper?
The paper must fit comfortably within the guides. Overfilling the input tray
causes paper jams or other paper advance problems.
For more information, see avoid paper jams on page 9.
GwenRG.book Page 55 Thursday, January 31, 2002 5:20 PM