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support services and
warranty
This section contains customer support, service and warranty information
for your HP Digital Copier.
If you cannot find the answer you need in this guide, contact one of the
HP Support Services listed on the following pages. Some support services
are available only in the U.S. and Canada. If a support service number is
not listed for your area, contact your nearest authorized HP dealer for help.
register your product
Registering your HP product allows HP to provide you with the best possible
service. To register, please go to:
www.register.hp.com
support from the internet
If you have Internet access, you can get help from the following HP website:
http://www.hp.com/go/copiers
The website offers technical support, supplies, and ordering information.
hp customer support
If you need to contact HP Customer Support, do the following before you
call.
1
Make sure that:
a. Your unit is plugged in and turned on.
b. The specified print heads and ink cartridges are installed
correctly.
c. The recommended paper is properly loaded in the input tray.
2
Reset your unit:
a. Turn off the unit using the On button located on the unit’s front
panel.
GwenRG.book Page 71 Thursday, January 31, 2002 5:20 PM