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troubleshooting tips
62
hp digital copier series
For more information, see create a self-test report for cartridges and
printheads on page 67, clean the ink cartridge contacts on page 43 and
replace the ink cartridges on page 41.
copy is fuzzy
or blurry
are you using the right type of paper for your project?
For most documents, plain paper works well. For more dense documents,
such as high-contrast graphics or photographs, use HP Premium paper for
best results.
For more information, see recommended paper types on page 11.
are you using the highest possible quality?
Use a high print quality (Best) for your project.
did you select the correct paper type?
1
Press the Tray Select/Paper Type button on the front panel.
2
Press the arrow keys to scroll through the lists of paper types.
3
Press Enter to select a paper type.
copy has
vertical streaks
or is missing
vertical lines
does the unit need to be cleaned?
Debris may be stuck on the glass or document lid backing causing a vertical
white streak through the image. Unplug the unit before cleaning. Use a soft
cloth to wipe the glass and document lid backing.
For more information, see clean the glass on page 35 and clean the lid
backing on page 35.
does your original contain thin lines?
If your original contains lines that are too thin, they may disappear in
places when you copy it. Make the lines on your original darker.
is your original wrinkled?
If your original is heavier than 24 lb. and is wrinkled, some lines could be
missed during copying. Flatten the original document, and copy it again.
parts of the
original are cut
off
is your original positioned correctly?
Make sure that your original is placed in the bottom right corner of the
glass.
GwenRG.book Page 62 Thursday, January 31, 2002 5:20 PM