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73
hp digital copier series
b. Grip the handle of the first printhead, and lift the print head out of
the print carriage. Repeat this process to remove the remaining
printheads.
c. Lower the print carriage, and push down on the print carriage
latch until it clicks into place.
6
Place the ink cartridges and printheads in an airtight bag so they will
not dry out, and put them aside (do not send them with the unit, unless
instructed to by the HP Customer Support representative).
7
Close the access door.
8
Turn off the unit.
9
If available, pack the unit for shipment using the original packaging
materials.
If you do not have the original packaging materials, you can request
a replacement package set from HP Customer Support. Shipping
damage caused by improper packaging is not covered under the
warranty.
10
Place the return shipping label on the outside of the box.
11
Include the following items in the box:
– A brief description of symptoms for service personnel (samples of
print quality problems are helpful).
– A copy of the sales slip or other proof of purchase to establish the
warranty coverage period.
– Your name, address, and a phone number where you can be
reached during the day.
GwenRG.book Page 73 Thursday, January 31, 2002 5:20 PM