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Solving
Diskette
Problems
Common
causes
and
solutions
for
diskette
problems
are
listed
in
the
following
table.
NOTE:
Some
computers
do
not
support
internal
diskette
drives.
Only
USB
diskette
drives
are
supported.
NOTE:
You
may
need
to
reconfigure
the
computer
when
you
add
or
remove
hardware,
such
as
an
additional
diskette
drive.
See
Solving Hardware Installation Problems on page 70
for
instructions.
Diskette
drive
light
stays
on.
Cause
Solution
Diskette
is
damaged.
Diskette
is
incorrectly
inserted.
Drive
cable
is
not
properly
connected.
In
Microsoft
Windows
7,
right-click
Start
,
click
Explore
,
and
right-click
on
a
drive.
Select
Properties
then
select
the
Tools
tab.
Under
Errorchecking
click
Check
Now
.
Remove
diskette
and
reinsert.
Reconnect
drive
cable.
Diskette
drive
cannot
write
to
a
diskette.
Cause
Solution
Diskette
is
not
formatted.
Diskette
is
write-protected.
Writing
to
the
wrong
drive.
Not
enough
space
is
left
on
the
diskette.
Diskette
is
damaged.
Format
the
diskette.
1.
From
Windows
Explorer
select
the
disk
(A)
drive.
2.
Right-click
the
drive
letter
and
select
Format
.
3.
Select
the
desired
options,
and
click
Start
to
begin
formatting
the
diskette.
Use
another
diskette
or
remove
the
write
protection.
Check
the
drive
letter
in
the
path
statement.
1.
Use
another
diskette.
2.
Delete
unneeded
files
from
diskette.
Replace
the
damaged
disk.
Cannot
format
diskette.
Cause
Solution
Disk
may
be
write-protected.
Open
the
locking
device
on
the
diskette.
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