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Solving
Keyboard
and
Mouse
Problems
If
you
encounter
keyboard
or
mouse
problems,
see
the
documentation
that
came
with
the
equipment
and
to
the
common
causes
and
solutions
listed
in
the
following
table.
Keyboard
commands
and
typing
are
not
recognized
by
the
computer.
Cause
Solution
Keyboard
connector
is
not
properly
connected.
Program
in
use
has
stopped
responding
to
commands.
Keyboard
needs
repairs.
Computer
is
in
standby
mode.
1.
On
the
Windows
7
Desktop,
click
Start
>
Shut
Down
.
2.
After
the
shutdown
is
complete,
reconnect
the
keyboard
to
the
back
of
the
computer
and
restart
the
computer.
Shut
down
your
computer
using
the
mouse
and
then
restart
the
computer.
See
the
Worldwide
Limited
Warranty
for
terms
and
conditions.
Press
the
power
button
to
resume
from
standby
mode.
CAUTION:
When
attempting
to
resume
from
standby
mode,
do
not
hold
down
the
power
button
for
more
than
four
seconds.
Otherwise,
the
computer
will
shut
down
and
you
will
lose
any
unsaved
data.
Cursor
will
not
move
using
the
arrow
keys
on
the
keypad.
Cause
Solution
The
Num
Lock
key
may
be
on.
Press
the
Num
Lock
key.
The
Num
Lock
light
should
not
be
on
if
you
want
to
use
the
arrow
keys.
Wireless
keyboard
does
not
work
after
installation
or
is
not
detected.
Cause
Solution
Keyboard
is
not
synchronized
with
the
receiver.
Keyboard
is
out
of
range
of
the
receiver.
Keyboard
batteries
are
not
installed
or
too
weak.
66
Synchronize
the
keyboard
and
receiver.
Refer
to
the
documentation
included
with
the
keyboard
for
instructions.
Place
the
keyboard
closer
to
the
receiver.
Install
or
replace
the
keyboard
batteries.