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Solving
Hardware
Installation
Problems
You
may
need
to
reconfigure
the
computer
when
you
add
or
remove
hardware,
such
as
an
additional
drive
or
expansion
card.
If
you
install
a
plug
and
play
device,
Windows
automatically
recognizes
the
device
and
configures
the
computer.
If
you
install
a
non–plug
and
play
device,
you
must
reconfigure
the
computer
after
completing
installation
of
the
new
hardware.
In
Windows,
use
the
Add
Hardware
Wizard
and
follow
the
instructions
that
appear
on
the
screen.
WARNING!
When
the
computer
is
plugged
into
an
AC
power
source,
voltage
is
always
applied
to
the
system
board.
To
reduce
the
risk
of
personal
injury
from
electrical
shock
and/or
hot
surfaces,
be
sure
to
disconnect
the
power
cord
from
the
wall
outlet
and
allow
the
internal
system
components
to
cool
before
touching.
A
new
device
is
not
recognized
as
part
of
the
system.
Cause
Solution
Device
drivers
are
not
installed.
Device
is
not
seated
or
connected
properly.
Cable(s)
of
new
external
device
are
loose
or
power
cables
are
unplugged.
Power
switch
of
new
external
device
is
not
turned
on.
When
the
system
advised
you
of
changes
to
the
configuration,
you
did
not
accept
them.
A
plug
and
play
board
may
not
automatically
configure
when
added
if
the
default
configuration
conflicts
with
other
devices.
USB
ports
on
the
computer
are
disabled
in
Computer
Setup.
There
is
a
resource
conflict.
Install
the
device
driver
from
the
CD
provided
with
the
device,
or
download
and
install
the
driver
from
the
device
manufacturer
Web
site.
For
HP
peripheral
devices,
visit
http://www.hp.com
for
the
latest
drivers.
Ensure
that
the
device
is
properly
and
securely
connected
and
that
pins
in
the
connector
are
not
bent
down.
Ensure
that
all
cables
are
properly
and
securely
connected
and
that
pins
in
the
cable
or
connector
are
not
bent
down.
Turn
off
the
computer,
turn
on
the
external
device,
then
turn
on
the
computer
to
integrate
the
device
with
the
computer
system.
Reboot
the
computer
and
follow
the
instructions
for
accepting
the
changes.
Use
Windows
Device
Manager
to
deselect
the
automatic
settings
for
the
board
and
choose
a
basic
configuration
that
does
not
cause
a
resource
conflict.
You
can
also
use
Computer
Setup
to
reconfigure
or
disable
devices
to
resolve
the
resource
conflict.
Run
the
Computer
Setup
utility
and
ensure
that
the
USB
ports
are
enabled.
Deselect
the
automatic
settings
in
the
operating
system
for
the
device
and
choose
a
basic
configuration
that
does
not
cause
a
resource
conflict.
You
can
also
reconfigure
or
disable
devices
to
resolve
the
resource
conflict.
New
device
does
not
work.
Cause
Solution
You
may
need
to
be
logged
in
as
the
computer
administrator
to
install
or
uninstall
a
device
driver.
To
switch
users,
click
Start
,
click
Log
Off
,
and
then
click
Switch
User
;
log
in
as
the
computer
administrator
and
install
the
driver.
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