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Diagnostics
passes,
but
the
computer
does
not
communicate
with
the
network.
Cause
Solution
Network
drivers
are
not
loaded,
or
driver
parameters
do
not
match
current
configuration.
The
network
controller
is
not
configured
for
this
computer.
Make
sure
the
network
drivers
are
loaded
and
that
the
driver
parameters
match
the
configuration
of
the
network
controller.
Make
sure
the
correct
network
client
and
protocol
is
installed.
Select
the
Network
icon
in
the
Control
Panel
and
configure
the
network
controller.
Network
controller
stopped
working
when
an
expansion
board
was
added
to
the
computer.
Cause
Solution
Network
controller
interrupt
is
shared
with
an
expansion
board.
The
network
controller
requires
drivers.
The
expansion
board
installed
is
a
network
card
(NIC)
and
conflicts
with
the
embedded
NIC.
Change
the
resource
settings
for
the
board
in
Computer
Setup.
Verify
that
the
drivers
were
not
accidentally
deleted
when
the
drivers
for
a
new
expansion
board
were
installed.
Run
the
Computer
Setup
utility
and
change
the
resource
settings
for
the
board.
Network
controller
stops
working
without
apparent
cause.
Cause
Solution
The
files
containing
the
network
drivers
are
corrupted.
The
cable
is
not
securely
connected.
The
network
controller
is
defective.
Reinstall
the
network
drivers,
using
the
Recovery
Disc
Set
created
from
the
hard
drive's
Recovery
Partition.
Ensure
that
the
cable
is
securely
attached
to
the
network
connector
and
that
the
other
end
of
the
cable
is
securely
attached
to
the
correct
device.
Contact
an
authorized
service
provider.
New
network
card
will
not
boot.
Cause
Solution
New
network
card
may
be
defective
or
may
not
meet
industry-
Standard
specifications.
Install
a
working,
industry-standard
NIC,
or
change
the
boot
sequence
to
boot
from
another
source.
Cannot
connect
to
network
server
when
attempting
Remote
System
Installation.
Cause
Solution
The
network
controller
is
not
configured
properly.
Verify
Network
Connectivity,
that
a
DHCP
Server
is
present,
and
that
the
Remote
System
Installation
Server
contains
the
NIC
drivers
for
your
NIC.
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