Filter
Top Products
Cannot
eject
compact
disc
(tray-load
unit).
Cause
Solution
Disc
not
properly
seated
in
the
drive.
Eject
button
may
not
be
functioning.
Turn
off
the
computer
and
insert
a
thin
metal
rod
into
the
emergency
eject
hole
and
push
firmly.
Slowly
pull
the
tray
out
from
the
drive
until
the
tray
is
fully
extended,
then
remove
the
disc.
Turn
on
your
PC,
and
press
the
Eject
button
nearest
the
drive
to
open
the
tray.
If
you
suspect
a
problem
with
the
actual
Eject
button:
1.
Click
Start
and
then
Computer
.
2.
Right-click
the
CD
or
DVD
drive
you
want
to
open.
3.
Select
Eject
from
the
menu.
CD-ROM,
CD-RW,
DVD-ROM,
or
DVD-R/RW
drive
cannot
read
a
disc
or
takes
too
long
to
start.
Cause
Solution
Media
has
been
inserted
upside
down.
The
DVD-ROM
drive
takes
longer
to
start
because
it
has
to
determine
the
type
of
media
played,
such
as
audio
or
video.
CD
or
DVD
disc
is
dirty.
The
driver
may
be
corrupted
or
outdated.
Windows
does
not
detect
the
CD-ROM
or
DVD-ROM
drive.
Re-insert
the
media
with
the
label
facing
up.
Wait
at
least
30
seconds
to
let
the
DVD-ROM
drive
determine
the
type
of
media
being
played.
If
the
disc
still
does
not
start,
read
the
other
solutions
listed
for
this
topic.
Clean
CD
or
DVD
with
a
CD
cleaning
kit,
available
from
most
computer
stores.
For
information,
click
Start
>
Help
and
Support
on
the
desktop
to
open
the
Help
and
Support
Center,
type
update
driver
into
the
Search
box,
and
then
click
Search
.
1.
Use
Device
Manager
to
remove
or
uninstall
the
device.
2.
Restart
the
computer
and
let
Windows
detect
the
CD
or
DVD
driver.
Recording
or
copying
CDs
is
difficult
or
impossible.
Cause
Solution
Media
installed
upside
down.
Media
is
dirty
or
damaged.
Media
already
has
recorded
content.
Wrong
drive
is
being
used.
76
Ensure
the
disc
is
inserted
with
the
label
facing
up
and
centered
in
the
tray.
Make
sure
the
disc
is
clean
and
undamaged.
If
recording
stopped
during
a
recording
session,
the
disc
may
be
damaged;
use
a
different
disc.
When
using
a
CD-R
disc,
make
sure
that
it
is
blank
when
recording
music
and
is
blank
or
appendable
(with
space
to
add
more
data
files)
when
recording
data.
Make
sure
the
disc
is
in
the
correct
drive
and
you
specify
the
same
drive
in
the
CD
or
DVD
recording
software.