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• Solution 1: Install the printhead and then cartridges
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Solution 2: Contact HP support
Solution 1: Install the printhead and then cartridges
Solution: Check to make sure the printhead and the cartridges are installed.
To reinstall the printhead
1. Make sure that the product is turned on.
2. Open the ink cartridge door.
3. Remove every ink cartridge by pushing the tab on the ink cartridge and then
pulling the ink cartridge out of its slot. Place the ink cartridges on a piece of paper
with the ink openings pointing up.
4. Lift the latch handle on the print carriage until it stops.
Chapter 12
214 Solve a problem
Solve a problem