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CAUTION: Be careful not to bend the tab out more than about 1.27 cm
(0.5 inches).
11. Reinstall the ink cartridge.
It should now snap down into place.
12. Close the ink cartridge access door, and check if the error message has gone
away.
13. If you still receive the error message, turn the product off, and then on again.
For more information, see:
Replace the cartridges
Cause: One or more of the ink cartridges were not installed.
If this did not solve the issue, try the next solution.
Solution 3: Clean the ink cartridge contacts
Solution: Clean the cartridge electrical contacts.
To clean the electrical contacts
1. Make sure the product is turned on.
2. Open the cartridge access door by lifting the blue access handles on the side of
the product, until the door locks into place.
Errors 231
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