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Problems connecting to a wired network
• If the Network light on the printer control panel does not turn on, make sure that all
of the “General network troubleshooting” conditions are met.
• Though it is not recommended that you assign the printer with a static IP address,
you might resolve some installation problems (such as a conflict with a personal
firewall) by doing so.
To reset the printer's network settings
1. Touch right arrow
, touch Network, touch Restore Network Defaults, and then
select Yes. A message appears stating that the network defaults have been restored.
2. Touch right arrow
, touch Reports, and then select Print Network Configuration
Page to print the network configuration page and verify that the network settings have
been reset.
Understand the Printer Status Report
Use the Printer Status Report to:
• View current printer information and ink cartridge status
• Help troubleshoot problems
The Printer Status Report also contains a log of recent events.
If you need to call HP, it is often useful to print the Printer Status Report before calling.
Printer Status Report
Chapter 8
162 Solve a problem