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Chapter 9 | Troubleshooting | 137
Problem
Diagnosis
/Remedy
Difficult to install or run
software from previous hp
handheld on hp Jornada
560 series.
Software that runs on previous hp
handheld devices may not run on your hp
Jornada 560 series personal digital
assistant. Because the hp Jornada 560
series personal digital assistant uses a
different processor and a new version of
the Pocket PC operating system, software
built for previous-generation Pocket PCs
(such as hp Jornada 430, 420, 520, or
540 series) may not run on your hp
Jornada 560 series. Check with the
software vendor for an upgrade or newer
version that will run on the hp Jornada
560 series.
Inaccurate response to
stylus tap.
The calibration of the touch screen may be
off. Realign the touch screen. Press and
hold the hp home menu hot key to open
the Align Screen control panel.
Unable to locate files in
CompactFlash memory in
applications.
Files must be stored in the
My
Documents
folder on the CompactFlash
card. Create the My Documents folder
using File Explorer, and move files into this
folder.
Data is lost. hp Jornada has run out of power. Restore
data from a backup file on your desktop
PC or a CompactFlash card.
–or–
Factory default settings have been
restored. Restore data from a backup file
on your desktop PC or a CompactFlash
card.