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7 | Microsoft Pocket Outlook ..................................................... 97
Calendar: Scheduling Appointments and Meetings ............... 98
Contacts: Tracking Friends and Colleagues........................101
Tasks: Keeping a To-Do List .............................................. 105
Notes: Capturing Thoughts and Ideas................................ 108
8 | Companion Programs........................................................ 109
Microsoft Pocket Word ....................................................110
Microsoft Pocket Excel .....................................................111
Microsoft Windows Media Player..................................... 114
Microsoft Reader............................................................. 116
MSN Messenger.............................................................120
hp Jornada image viewer................................................. 123
OmniSolve ..................................................................... 128
CodeWallet Pro.............................................................. 129
9 | Troubleshooting ................................................................ 131
Resetting your hp Jornada................................................ 132
Basic Problems ............................................................... 134
Remote Connections........................................................ 138
Display Problems ............................................................ 141
10 | Support and Service........................................................ 143
Web site........................................................................143
Customer support............................................................ 143
Service .......................................................................... 143
Contacting Hewlett-Packard Worldwide............................. 144
Warranty............................................................................... 147
Glossary................................................................................ 155
Appendix: Character Recognition............................................. 159
Index ..................................................................................... 163